Web Design Sussex

Most website design and development projects are delivered within around 16 weeks, although timelines can vary based on the scope and complexity of the build, as well as the speed of feedback and content provision. From the outset, clear milestones are agreed and progress is communicated throughout, so you always have visibility of the current stage and upcoming steps.

Every stage of the process includes defined feedback and approval checkpoints to maintain control as the project progresses. Designs are reviewed and refined through structured discussion, with development gated by formal sign-off, ensuring changes are made collaboratively and at the right stage instead of being rushed or introduced later.

Following launch, we’re available to continue to support your website as it becomes embedded in everyday use. This includes post-launch aftercare to identify and resolve issues, together with optional ongoing support and maintenance services that maintain security, stability, and long-term reliability as the site evolves alongside the business.

The cost of a website is shaped by its scope, functionality, and overall complexity, with very different requirements between simple brochure sites and advanced eCommerce platforms. Elements including template volume, system integrations, content requirements, and technical constraints all contribute to the level of work required. Instead of fixed packages, we produce transparent, bespoke proposals that clearly define inclusions and demonstrate how the investment aligns with broader business goals.

Industry-leading tools underpin our design and development process to support clear communication, effective collaboration, and efficient delivery. Designs are produced in Figma, enabling layouts and interactions to be reviewed and refined in detail prior to development. Final builds are delivered using our proprietary SDK and a technical stack selected to suit the performance, scalability, and long-term needs of each project.

A custom WordPress site uses the traditional CMS with everything closely connected – ideal for East & West Sussex businesses that need control and easy editing for their marketing team. A headless website separates the backend from the frontend, giving you lightning-fast performance, modern technologies like React or Next.js, and flexible integrations with third-party tools.

Yes, our web developers build every site with SEO in mind from day one. That means fast loading times, mobile-first design, clean semantic code, schema markup and optimised metadata. If you’re moving from another platform, we’ll manage redirects and preserve rankings so your Sussex business doesn’t lose visibility.

It depends on your goals and how your current site was built. If your site has a strong foundation, we can often make performance, design and usability improvements without starting from scratch. But if it’s holding back your growth, whether due to bloated code, poor structure or limited flexibility, investing in a brand new website may be more cost-effective in the long run.

Absolutely. Making sure your new site is optimal for mobile users is standard in our process, and every website is tested across different mobile phones, devices and browsers. This matters in counties like East and West Sussex, where mobile-first browsing is common across sectors from retail to hospitality.

A CMS (Content Management System) is what allows you to manage your website content without needing a developer. We typically recommend WordPress for its flexibility, SEO-friendliness and ease of use, but we also build with modern frameworks for clients who need more advanced content workflows, platforms that are highly functional or eCommerce capabilities like an online store.

We take a strategic, user-first approach. Our process starts with discovery and planning, where we explore your goals, customers and target audience. From there we develop wireframes and design concepts that align with your branding services and business needs. We then build clean, high-performing websites that support long-term growth.

We don’t walk away once a site goes live. Our aftercare includes technical maintenance, SEO checks, CRO improvements and ongoing support. Many Sussex clients love continuing to work with us long-term because they see consistent improvements rather than one-off fixes.

We’ve been building websites since 2006 and have grown up alongside Sussex’s business community. All work is done by our in-house team of designers, developers and SEO specialists – no outsourcing, no shortcuts. That mix of local insight and technical expertise means we can create websites that are both high-performing and relevant to your audience, whilst ensuring search engines can find it and driving measurable growth.

We’re happy to scope projects of different sizes and suggest phased approaches where possible. If a full custom build isn’t viable right now, we can offer scaled-down solutions or roadmap support to help you move forward strategically.

At boxChilli, our core values (integrity, creativity and client focus) are built into everything we do. We’re honest about what will work, proactive in solving problems and always shape our recommendations around your business goals and data. Our work goes beyond the website – it’s part of your broader digital strategy and supports the digital services that keep your business moving.