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SPECIALIST DIGITAL MARKETING AGENCY SUSSEX
HELPING AMBITIOUS BRANDS IN SUSSEX GROW ONLINE
A CLEAR, PERFORMANCE-FOCUSED APPROACH TO DIGITAL GROWTH
A LEADING SUSSEX DIGITAL MARKETING AGENCY
Many businesses across East and West Sussex come to us after working with agencies that focused on activity rather than outcomes, reduced communication once campaigns went live or struggled to bring digital campaigns into a joined-up strategy. That often leaves marketing feeling fragmented, which is why at boxChilli everything we do is aligned to your commercial goals, so digital marketing actually supports business growth rather than adding complexity.
As a leading digital marketing agency supporting organisations across both Sussex counties, our in-house team of over 30 specialists have been helping ambitious brands drive measurable growth through SEO, paid media, social and high-performing websites since 2006. With our head office just outside Portsmouth in neighbouring Hampshire and appointment-only meetings available in Chichester, we work closely with Sussex-based businesses that want clearer direction and stronger outcomes like enquiries, sales and revenue.
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IN-HOUSE TEAM OF 30 BASED ON THE SOUTH COAST
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STRONGER ONLINE VISIBILITY ACROSS EAST & WEST SUSSEX
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PROVEN TRACK RECORD ACROSS A VARIETY OF SECTORS IN BOTH COUNTIES
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INCREASE LEADS, SALES & CONVERSIONS
WANT BETTER RESULTS FROM YOUR DIGITAL MARKETING EFFORTS?
WE'RE A GREAT FIT IF YOU...
THE DIGITAL MARKETING AGENCY NEAR SUSSEX THAT GETS IT
Want digital marketing that supports leads, enquiries, sales and revenue, not activity that looks busy and delivers little commercial return
Are frustrated by disconnected campaigns and want SEO, paid media, social and your website working together as a single, coherent strategy
Have experienced poor communication or unclear reporting from previous agencies and want greater transparency and accountability
Want to work directly with an in-house team of specialists, rather than outsourced suppliers or constantly changing account contacts
Are looking for a digital marketing partner who understands the pressures Sussex’s business landscape and your sector brings
Need marketing investment to be focused, accountable and commercially justified, rather than spread thinly across different tactics
DIGITAL MARKETING BUILT TO SUPPORT REAL BUSINESS GROWTH
A FULL-SERVICE DIGITAL MARKETING AGENCY NEAR SUSSEX
From the creative energy of Brighton and the commercial centres of Crawley, to Chichester’s established professional firms and Worthing’s growing industrial base, Sussex is home to a diverse mix of businesses. Each faces different pressures when it comes to generating demand, standing out online and converting attention into revenue, but the underlying goal is the same: to attract the right customers and stay competitive in a fast-moving digital landscape. That is where a joined-up digital marketing approach makes the difference.
Our digital marketing services are built to support sustainable business growth by aligning SEO, paid media, social and website performance to clear commercial objectives, turning visibility and engagement into consistent enquiries, sales and revenue.
WEBSITE DESIGN & DEVELOPMENT
We design and build websites that are fast, user-friendly and built to perform, with every site created to reflect your brand, communicate your offering clearly and encourage meaningful action, whether that is enquiries, leads or sales.
Working with businesses across East and West Sussex, our in-house designers and developers focus on making sure every element works together seamlessly. From integrations and third-party platforms to structure, performance and security, we build WordPress websites that are mobile-optimised, scalable and ready to support long-term growth. Whether you need a full redesign or a more complex eCommerce build, your website will be SEO-ready and designed to stand out.
SEARCH ENGINE OPTIMISATION (SEO)
A strong search presence is essential for businesses that want to remain visible and competitive, which is why our SEO strategies focus on helping the right audience find you at the right time and move confidently from discovery through to conversion.
As search behaviour continues to evolve through AI-driven results and changing algorithms, adaptability becomes increasingly important. We focus on technical strength, local visibility across East and West Sussex, and content that builds trust, ensuring your business appears where it matters most. Through ongoing refinement and performance tracking, SEO becomes a consistent and reliable driver of growth rather than a one-off activity.
PAID MEDIA ADVERTISING
Paid media offers a direct way to reach people with intent and generate demand quickly, particularly when campaigns are built around clear goals and managed effectively. We plan and manage paid campaigns across search and social platforms like Google, Microsoft, Facebook, Instagram and more, creating strategies that connect with the right audience using relevant messaging at the right time.
By combining search, display, retargeting and paid social, we help capture attention throughout the customer journey rather than relying on a single touchpoint. Every campaign is managed with transparency and built around measurable outcomes, allowing you to clearly see how budget is performing. With accurate tracking and ongoing optimisation, paid media supports controlled, scalable growth.
SOCIAL MEDIA MARKETING
Social media should support growth, strengthen brand presence and encourage meaningful engagement, rather than simply filling feeds. Our social media strategies are built to capture attention, reinforce trust and keep your brand front of mind across platforms such as Facebook, Instagram, TikTok and LinkedIn, as customers move through the buying journey.
From content planning and community management to paid social campaigns, everything is delivered in-house to maintain consistency and control. By combining storytelling with targeted advertising, we help turn engagement into action and ensure social media plays a clear role within a connected digital strategy that supports long-term brand value.
ADDITIONAL DIGITAL MARKETING SERVICES
We offer a range of additional services designed to support a joined-up marketing approach for businesses across Sussex with one dedicated team, ensuring consistency across every touchpoint. From brand identity and creative design to print materials and website maintenance, everything we deliver works toward the same goal of effective, cohesive performance.
These services integrate seamlessly with your wider digital activity, giving you a single, trusted partner across all elements of your marketing. Whether you are refining your brand, producing new assets or maintaining a high-performing website, we help ensure your marketing remains aligned, creative and commercially focused.
PROVEN RESULTS FOR BUSINESSES IN SUSSEX
A FULL-SERVICE DIGITAL MARKETING COMPANY NEAR SUSSEX
We partner with businesses across East and West Sussex to turn digital marketing into a measurable growth engine, aligning strategy with your commercial goals to improve visibility, generate qualified leads and increase sales. From established South Coast brands to growing independents, our campaigns are designed to deliver impact you can see in your pipeline, not just in your analytics.
IGNITING GROWTH ACROSS THE SOUTH COAST
WE'RE NOT JUST ANOTHER SUSSEX DIGITAL MARKETING AGENCY
Nearly 20 years of experience working with businesses across East and West Sussex has shown us what it takes to deliver digital marketing that drives real commercial results. We work across a wide range of sectors, supporting organisations of all sizes to improve visibility, attract the right customers and strengthen revenue through a joined-up digital strategy. By understanding how different sectors operate and compete locally, we create digital marketing that performs and delivers measurable business growth.
LOCAL KNOWLEDGE THAT DELIVERS
We work closely with businesses across East and West Sussex, giving us a strong understanding of the local market, competition and customer behaviour. That insight allows us to shape digital marketing strategies that are relevant, realistic and built to perform in the environments our clients actually operate in.
PROVEN RESULTS FOR LOCAL BRANDS
We have a strong 20-year strong track record of delivering measurable results for businesses across Sussex and the wider South Coast. From improving visibility and lead quality to increasing conversions and revenue, our work is focused on outcomes that make a genuine commercial difference for your business.
A TEAM OF SPECIALISTS BEHIND YOU
You work directly with our in-house team of over 30 digital specialists, covering strategy, SEO, paid media, social, development and design. This gives you consistent expertise, clear accountability and continuity across your digital activity, with a team that understands your business and remains fully invested rather than outsourcing critical work.
TRANSPARENT COMMUNICATION, ALWAYS
Clear communication sits at the centre of how we work. We provide straightforward reporting, regular updates and honest insight, so you always understand what is happening, why it matters and how performance is tracking against your goals. This clarity allows for better decisions, stronger collaboration and confidence in the direction your digital marketing is taking.
STAYING AHEAD OF INDUSTRY CHANGE
Digital marketing is constantly evolving, from search behaviour to advertising platforms and emerging technologies. We stay ahead of these changes and adapt strategies accordingly, ensuring your digital activity remains effective, resilient and focused on long-term growth.
WE TREAT EVERY BUSINESS WITH CARE
Whether we are supporting a growing independent or an established organisation, we take the time to understand how each business operates. Working across sectors including hospitality, leisure, professional services and more, our approach remains considered and measured, ensuring decisions are made with care rather than rushed or reactive thinking.
A PARTNERSHIP BUILT AROUND YOUR BRAND
We focus on building long-term partnerships rather than short-term campaigns, with a genuine commitment to the results we deliver. By aligning closely with your brand, values and commercial objectives, we share a mutual interest in your success and work as an extension of your team to support sustainable growth.
LOOKING FOR SOMETHING ELSE?
FREQUENTLY ASKED QUESTIONS
Cant find the answer you are looking for?Get in touch and we will be happy to help
Q. What budgets do you typically work with?
Budgets vary depending on your goals, market competitiveness and the channels involved, but we are rarely the cheapest option. We work with businesses that understand digital marketing as an investment and want it to deliver measurable returns in leads, sales and long-term growth. During the discovery call, we’ll talk openly about budget, what level of investment makes sense for your objectives and whether there’s a realistic opportunity to deliver value. If it’s not the right fit, we’ll be upfront about that from the start.
Q. Will I get a dedicated account manager?
Yes you will, and more than that, you’ll have someone who genuinely understands your business and is personable. They’re your main point of contact and will keep everything on track, supported by an experienced team of digital marketing specialists behind the scenes.
Q. How long does it take to see results?
That depends on the channels involved, the level of competition across Sussex and your current starting position. Paid media and PPC can begin generating leads relatively quickly once campaigns are live, while SEO and organic growth take longer to build and deliver stronger results over time. From the outset, we set clear expectations around timelines and focus on early indicators that show whether performance is moving in the right direction, so you know what to expect without being promised quick wins that rarely last.
Q. Will I be locked into a long-term contract?
Our SEO, paid media and social media services typically start with a six-month agreement, which gives enough time to build momentum, implement strategy properly and assess performance. After that initial period, services move onto a three-month rolling agreement. Website design and development projects are structured differently, with scope, timelines and costs agreed upfront on a project basis. Everything is explained clearly before any work begins, so you always know what you are committing to and why.
Q. What types of businesses do you typically work with?
We work with ambitious SMEs, founders and marketing teams across Sussex who want digital marketing to support measurable growth rather than just activity. With experience in hospitality, travel and tourism, professional services, retail and lifestyle, renewable energy, industrial and engineering, healthcare or events and entertainment, our work is shaped around your commercial goals and the realities of your sector. This approach suits businesses that see digital marketing as an investment, value open collaboration and want a partner focused on delivering outcomes rather than chasing short-term tactics.
Q. What does a digital marketing agency actually do?
A digital marketing agency supports businesses in improving how they are found, understood and chosen online, ensuring digital activity contributes to real commercial outcomes. This is achieved by aligning SEO, paid media, websites and social media around clear objectives, so visibility, demand generation and conversion all work together rather than as disconnected tactics.
Q. Why is a high-performing website important for digital marketing success in Sussex?
A website is where digital marketing activity turns into meaningful action, making it central to performance across Sussex’s competitive markets. When a site is fast, clear and easy to navigate, it supports SEO, paid media and social activity by helping users understand what is on offer and move confidently towards enquiry or purchase.
Q. How can digital marketing help Sussex businesses generate more leads and sales?
Digital marketing helps Sussex businesses generate leads and sales by increasing visibility among the right audiences and supporting them through the decision-making process. When SEO, paid media, social and website performance are aligned, businesses benefit from stronger traffic quality, improved conversion and more consistent demand over time.
Q. Is it better to work with a local digital marketing agency or a national provider?
For many businesses, working with a fairly local digital marketing agency provides closer alignment with regional markets and commercial pressures. A Sussex-focused approach allows strategies to reflect local competition and customer behaviour, while still applying proven digital expertise and best practice.
Q. How can social media marketing support business growth across East and West Sussex?
Social media marketing supports business growth by strengthening brand visibility, building trust and reinforcing decision-making across platforms such as Facebook, Instagram, TikTok and LinkedIn. When integrated with wider digital activity, social media plays a supporting role in demand generation and helps maintain consistent presence throughout the customer journey.
Q. What are boxChilli’s core values and how do they shape your work?
Our work is shaped by integrity, creativity and a genuine focus on our clients’ success. That means being honest about what will deliver value, thinking carefully before acting, and staying accountable for the results our work generates. These values guide how we build strategies, communicate with clients and form long-term partnerships with businesses across East and West Sussex.
Q. How do you adapt to changing customer behaviour and digital trends?
Customer behaviour and digital platforms are constantly evolving, particularly in competitive local markets like Sussex, so we stay close to performance data and real-world outcomes. By monitoring how audiences search, engage and convert, we adapt strategies in a measured way that protects performance while keeping campaigns relevant. This ensures digital marketing continues to support growth rather than reacting to change for its own sake.
Q. What makes your process different from other digital marketing agencies?
Our process is built around alignment, clarity and accountability, with strategy, delivery and reporting all connected to clear commercial goals. You work directly with an in-house team who understand your business and remain involved throughout, rather than disconnected specialists working in silos. This joined-up approach creates consistency across channels and avoids the fragmentation that often limits results.
Q. Do you use AI or automation in your digital marketing strategies?
We use AI and automation where they add genuine value, particularly for insight, efficiency and performance monitoring, while keeping strategic thinking and creative decision-making human-led. This balance allows us to move quickly without losing control or context, ensuring campaigns remain thoughtful, relevant and aligned with your wider business objectives.
Q. How do you balance data, performance and creative thinking?
Data provides direction, performance shows what is working and creativity brings strategies to life. We use insight to inform decisions, measure outcomes carefully and apply creative thinking where it will have the greatest impact, rather than treating creativity and performance as separate disciplines. This balance helps campaigns stand out while still delivering measurable results.









