A multi-office solicitor firm offering commercial and private client services partnered with boxChilli to replace an outdated, slow website that was struggling to convert traffic into enquiries. Beside failing mobile usability standards, the legacy site suffered from complex navigation, poor WCAG accessibility compliance, and a lack of integration with their new client intake CRM.
We designed and built a fast, secure, and SRA-compliant website with intuitive practice area navigation, rich fee-earner profile pages, and streamlined online consultation booking flows. By optimising site speed, implementing responsive mobile-first UX, and integrating bespoke API connections to their practice management software, we transformed their digital presence into an authoritative, high-converting client acquisition platform across all regional branch locations.
Results:
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142% year-on-year increase in organic legal enquiries
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85+ high-intent keywords ranking in the Top 3 on Google
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38% reduction in client acquisition costs (CPA) compared to paid search