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GOOGLE BUSINESS PROFILE MANAGEMENT THAT DRIVES LOCAL RESULTS

BE SEEN WHERE IT COUNTS MOST - GOOGLE MAPS

OPTIMISE THE PROFILE THAT DECIDES WHO GETS THE CLICK

A FULLY-MANAGED GBP SERVICE THAT BOOSTS VISIBILITY AND CONVERSIONS

Your Google Business Profile (formerly Google My Business) is often the first thing people see when they search for businesses like yours. It’s essentially your digital shopfront and when optimised correctly, it can bring you more traffic, more local customers and more trust at a glance. At boxChilli, we manage and optimise every element of your GBP to help you rank in the local map pack, appear in ‘near me’ searches and stand out against local and national competition.

Based near Portsmouth, Hampshire, we’ve helped businesses across the South and beyond improve local rankings, attract more reviews and convert more customers straight from Google Maps. From choosing the right categories to posting updates and responding to reviews, our team handles it all, making sure your profile works as hard as you do.

  • INCREASE VISIBILITY ON GOOGLE MAPS

  • TURN PROFILE VIEWS INTO PAYING CUSTOMERS

  • OUTRANK LOCAL COMPETITORS AND WIN MORE BUSINESS

  • MAXIMISE EVERY LOCAL SEARCH OPPORTUNITY

  • WANT TO BE FOUND ON GOOGLE MAPS?

TODAY'S SPECIAL

GET A FREE TECHNICAL AUDIT OF YOUR WEBSITE

WE GET BUSINESSES FOUND ON GOOGLE MAPS

Many local businesses lose visibility not because they’re doing something wrong, but because they’re missing simple things that matter: up-to-date business hours, relevant categories, strong images or regular updates. These gaps might seem minor, but they’re often the reasons why competitor Google Business Profiles rank higher or get the sale.

An incomplete or inactive Google Business Profile doesn’t just affect your online visibility, it impacts how customers perceive your business. If your business listing looks neglected or outdated, they’ll assume your service is too. That’s why profile management isn’t just admin, it’s a crucial part of building trust before anyone even visits your website.

At boxChilli, we bring your Google Business Profile in line with your wider local SEO strategy. From positive reviews and citations to content and map visibility, every part of the local journey works together. So when people search in your area, you’re not only showing up, you’re standing out to potential customers.

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A Complete GBP Management Service

  • Full Profile Setup & Optimisation

    We claim, verify and configure your Google Business Profile from scratch. This includes selecting accurate business categories, writing keyword-rich descriptions and optimising all sections such as service areas, attributes, products and services.

  • Multi-Location Profile Management

    Managing several locations? We ensure each location has a consistent, fully optimised listing. From tailored opening hours to localised content, every profile is built to rank independently without creating duplicate content or brand confusion.

  • Products, Services & Booking Links

    We build out your profile with rich, structured listings that highlight your products, services, menus or packages in a way Google understands. From adding booking buttons to integrating reservation links and food ordering options, we make it easy for customers to take action directly from your listing.

  • Profile Audits, Cleanup & Recovery

    We carry out detailed audits to identify missing data, inconsistencies, or duplicates that could harm your local presence. Whether your listing has been suspended, incorrectly categorised or left unmanaged, we resolve the issues and restore your visibility.

  • Performance Tracking & Insight

    We monitor key metrics such as profile views, clicks, direction requests and phone calls to show exactly how your Google listing is performing. These insights feed into your wider local SEO strategy, helping prioritise what drives real-world results.

  • Service Areas & Location Targeting

    We set your service areas to accurately reflect how your business operates, whether that’s visiting customers, operating from a physical location or offering online-only services. This helps Google match you with the right local intent searches, boosting relevance and visibility.

KICK START YOUR BUSINESS

BOOK A DISCOVERY CALL

Arrange a discovery call with one of our Directors to see how boxChilli can revolutionise your online presence and make you stand out from the crowd.

PROUD TO WORK WITH

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TRUSTED BY GLOBAL BRANDS THAT VALUE RESULTS

REAL REVIEWS, FROM REAL CLIENTS

FREQUENTLY ASKED QUESTIONS

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Cant find the answer you are looking for?
Get in touch and we will be happy to help

Q. Can I appear on Google Maps without a website?

A.

Yes, as long as you have a verified Google Business Profile, you can appear on Google Maps even without a website. However, linking to a website strengthens your credibility, gives users more information about your business online and works best for local SEO.

Q. Why don’t I appear in the local search results?

A.

The local map pack is influenced by multiple signals, especially relevance, distance and prominence. If your listing lacks accurate categories, reviews, local citations or consistent activity, you may struggle to appear – especially if competitors are investing in those areas.

Q. How often should Google Business Profiles be updated?

A.

Ideally, as often as you can. Regular updates like adding posts, uploading new photos, responding to reviews or adjusting business hours, show Google and new customers that your business is active, relevant and trustworthy, which can help improve performance.

Q. Can you recover suspended or duplicate listings?

A.

Yes, we handle GBP suspensions and duplicates all the time. We follow Google’s reinstatement processes properly and clean up any conflicts in your online presence to ensure your listing is secure, verified and working for you again.

Q. Will you write posts and manage reviews for us too?

A.

An account manager will manage everything from publishing Google Posts to responding to reviews professionally and consistently. This keeps your listing active, builds trust with customers and shows Google you’re a legitimate, engaged business.

Q. Is this included in your local SEO service or separate?

A.

We only offer Google Business Profile management as part of our broader SEO packages. The reason for this is that you will not get the local visibility or customer engagement with GBP management alone… you need to have a wider local SEO campaign to get real results.

Q. How do you measure GBP success?

A.

We track profile metrics like visibility, searches, direction requests, calls, and clicks, then link them to real-world outcomes like footfall and enquiries. This gives you a clear picture of what’s working and how your local presence is improving.

Q. How do you keep listings compliant with Google’s rules?

A.

Our team follow Google’s guidelines closely and avoid tactics that can lead to suspension or ranking penalties. Everything from your categories to content and attributes is reviewed for compliance, accuracy and quality.

Q. Will this integrate with my wider marketing?

A.

Yes, we make sure your Google Business Profile works alongside your website, paid ads, offline campaigns and social channels. From utm tracking to brand messaging, your GBP becomes a seamless part of your local marketing.

READY TO OUTRANK YOUR COMPETITION?

02392 822 377hello@boxchilli.com

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