Our team stays sharp so you don’t have to. From bite-sized social media tips to long-form blog digital trends, The Knowledge Hub is where we share what’s hot, what’s changing and what actually works. Every post is written by our in-house experts, offering real-world experience and ideas you can use.
SOCIAL MEDIA AGENCY THAT DELIVERS REAL BUSINESS RESULTS
CREATIVE SOCIAL CAMPAIGNS THAT DRIVE BRAND GROWTH
BLENDING STRATEGY, CREATIVE AND COMMUNITY
SOCIAL MEDIA MANAGEMENT SERVICES
At boxChilli, we use social media marketing to help brands grow with clarity and intention. Our campaigns are carefully planned, creatively led, and designed to support meaningful business outcomes whether that means more visibility, stronger engagement or a steady increase in leads and sales.
We combine audience insight with brand storytelling, building strategies that are tailored to your goals and backed by data. Every piece of content, every campaign, and every interaction is part of a joined-up approach that turns passive scrolling into real connection. And with a team that understands both the creative and commercial sides of social, we make sure your presence is consistent, purposeful and always moving your business in the right direction.
-
SOCIAL THAT TURNS FOLLOWERS INTO CUSTOMERS
-
PROVEN IMPACT ACROSS A RANGE OF INDUSTRIES
-
INCREASE ENGAGEMENT, DRIVE SALES AND BUILD LOYALTY
-
A SOCIAL MEDIA PARTNER THAT WORKS LIKE PART OF YOUR TEAM
-
WANT TO MAKE THE MOST OF YOUR SOCIALS?
THE SOCIAL MEDIA AGENCY THAT GETS IT
WE'RE A GREAT FIT IF YOU...
Need creative that speaks to your audience and feels true to your brand
Have tried boosting posts or running ads, but struggled to see a clear return
Value clear reporting, honest conversations and a team that brings ideas to the table
Want an agency to take ownership of your content, ads and community management
Want a social media strategy that goes beyond basic posting and actually supports business growth
Need a trusted partner to manage content, campaigns and community with consistency and care
STRATEGIC SOCIAL MEDIA MARKETING COMPANY
SOCIAL CAMPAIGNS THAT SIZZLE
Our social media campaigns are built to deliver more than impressions. We focus on the metrics that matter whether that’s driving conversions, increasing revenue or growing a loyal community. The results we’ve produced for clients speak for themselves.
TODAY'S SPECIAL
BOOK A FREE SOCIAL MEDIA STRATEGY CALL
SOCIAL MEDIA MARKETING DESIGNED FOR GROWTH
OFFERING A FULL SUITE OF SOCIAL MEDIA SERVICES
Our social media strategies are led by specialists delivering measurable results across sectors – we blend creative execution with data-led strategy and platform knowledge to help your brand grow sustainably and build lasting customer relationships. Whether you need full-service support or targeted help in one area, we’ll shape the right solution for you.
Social Media Management
Building a strong presence on social media means going beyond just regular posting. This service includes content planning, scheduling and daily management of comments, messages and interactions to ensure consistent engagement and brand alignment. Everything is shaped by platform insight and a clear understanding of audience behaviour.
Paid Social
Driving measurable results from advertising requires more than boosting posts. Our campaigns are built from the ground up to align with your objectives, combining creative production, audience targeting, budget control and ongoing optimisation. Every paid media campaign is closely monitored and refined to improve performance over time.
Content Creation & Creative
Effective social content begins with a strong idea and ends with platform-ready delivery. Our creative team produces engaging videos, stories, carousels and digital graphics tailored to your brand and your audience, ensuring that every post is purposeful, consistent and optimised for performance.
Social Media Consultancy & Audits
Gaining clarity on your current performance is the first step to long-term success. Our consultancy and audits provide expert insight into what’s working, what needs improvement and where opportunities lie, helping you make informed decisions with confidence and clarity.
Social Media Training & Support
Empowering your team to run social in-house starts with practical, focused guidance. Each training session is shaped around your current capability and goals, combining walkthroughs, strategy and real-world tips. Ongoing support is also available to help you stay confident and up to date.
WE'RE NOT JUST ANOTHER SOCIAL MEDIA AGENCY
ADDING SPICE TO YOUR SOCIAL MARKETING
Social media shouldn’t sit in a silo or feel disconnected from your wider marketing efforts. We work with ambitious businesses that want more than just visibility – they want clarity, consistency and measurable impact. Whether the goal is to build brand awareness, improve customer loyalty or drive direct sales, we deliver joined-up campaigns that turn attention into action.
A STRATEGIC APPROACH BUILT AROUND YOUR GOALS
Effective social media starts with understanding what success looks like for your business. We don’t chase surface-level engagement; instead, we develop strategies that directly support commercial goals. By aligning content, campaigns and channels to your wider sales and marketing objectives, we create activity that moves the needle and supports growth in a meaningful way.
EXPERTISE THAT DELIVERS VALUE FROM DAY ONE
With years of hands-on experience across content creation, paid campaigns, community management and consultancy, our team understands how to navigate the evolving nature of social media. You’ll work with experts who bring fresh ideas, apply critical thinking and know how to turn trends into real business outcomes, not just buzzwords or borrowed content.
TRUSTED BY BRANDS ACROSS SECTORS AND SIZES
We’ve helped dozens of businesses from local butchers and boutique hotels to national home and garden providers and eCommerce brands to unlock the full potential of social media. With every project, we focus on long-term results and clear communication, building partnerships that last beyond a single campaign.
LEADING THE WAY THROUGH CHANGE
Social platforms never stop evolving and neither do we. From algorithm updates and AI-generated content to changes in user behaviour and emerging formats like short-form video, we’re constantly adapting our approach. Our team lives and breathes these shifts daily, giving you campaigns shaped by real-time insight, not outdated advice.
BRAND-LED CREATIVE THAT PERFORMS
We believe that social content should look great, sound right and drive results. From eye-catching graphics and short-form video to narrative-led content and campaign assets, everything we create is rooted in your brand and crafted for your audience. Our in-house team of social media experts and designers, blend creativity with platform knowledge, so your content feels relevant and achieves real engagement.
MORE THAN AGENCY SUPPORT, A GENUINE PARTNER
We don’t roll out the same formula for every business. Whether you’re a fast-moving B2C brand, a regional hospitality group, or an internal marketing team looking for expert support, we shape everything around your unique goals and culture. That means listening first, aligning closely with your tone of voice and audience, and becoming a true extension of your brand, not just a service provider.
FAIR, FLEXIBLE AND CLEAR PRICING
During the discovery phase, we’re always upfront about costs and flexible in how we work. Whether you need a valuable partner to manage ongoing social media efforts or perhaps project-based support, you’ll get a clear scope, realistic pricing and advice you can trust.
DELIVERY OPTIONS THAT FIT YOUR TEAM STRUCTURE
Our flexible approach means we can adapt to your internal setup. Whether you’re looking for a fully managed service, need strategic guidance for your in-house team or want expert input through audits and training, we’ll shape the right level of support to match your resources, ambitions and growth plans.
LOOKING FOR SOMETHING ELSE?
PROUD TO WORK WITH
TRUSTED BY GLOBAL BRANDS THAT VALUE RESULTS
REAL REVIEWS, FROM REAL CLIENTS
FREQUENTLY ASKED QUESTIONS
Categories
Cant find the answer you are looking for?Get in touch and we will be happy to help
Q. What is social media marketing and why does it matter?
A.
Social media marketing is the practice of using platforms like Instagram, LinkedIn, Facebook and TikTok to connect with your audience, build your brand and drive meaningful business results. It goes beyond posting content, because it’s about being part of relevant conversations, engaging your community and guiding people toward action through creative, purposeful storytelling.
Q. What is the 50/30/20 rule for social media?
A.
The 50/30/20 rule is a popular content mix model designed to keep your social feeds balanced and engaging. It suggests posting 50% original content that adds value to your audience, 30% curated content from credible sources, and 20% promotional content about your brand. The goal is to build trust, deliver insight and keep promotional messages from overwhelming the feed.
Q. What’s the difference between paid and organic social?
A.
Organic social includes your day-to-day posts, stories, comments and engagement that happen without ad spend. Paid social involves targeted campaigns where budget is used to reach specific audiences, drive traffic or support conversions. Together, they form a complete strategy in where organic builds relationships and brand equity, while paid gets your message in front of the right people, faster.
Q. Will I get a dedicated account manager?
A.
Yes you will, and more than that, you’ll have someone who genuinely understands your business and is personable. They’re your main point of contact and will keep everything on track, supported by in-house creatives, strategists and paid media specialists to give your content the best possible platform.
Q. Do you create the content, or do we need to provide it?
A.
That’s completely up to you. Some clients prefer to share brand assets, while others rely on our full creative service. We can handle everything from copywriting and graphics to video editing and post scheduling, or work alongside your internal team to shape and elevate what you already have.
Q. How flexible are your packages?
A.
Very. Our support can scale depending on what you need – whether that’s complete channel management, influencer marketing or consultancy and training to support your internal team. We’ll build a social media package that works for your goals, your team structure and the level of input you’re looking for.
Q. What’s your approach to building a social media strategy?
A.
Every strategy starts by listening. We take time to understand your business, your audience and your competitors before creating a content calendar that blends brand voice, platform best practice and performance data. From campaign goals to creative direction, every decision is designed to reflect your commercial objectives and bring clarity to your online presence.
Q. How do you stay ahead of platform trends and algorithm changes?
A.
We’re immersed in social every day – tracking new formats, algorithm updates, platform shifts and audience behaviour in real time. Our team continuously reviews what’s working across channels and applies that insight to your strategy. That means you’re never stuck with outdated tactics and always positioned for what’s next.
Q. Can you help us train our internal team too?
A.
Yes. We offer bespoke training sessions and one-off strategy workshops designed to upskill your team. Whether you want support building an internal content workflow, refining your tone of voice, or understanding how to use data to improve your output, we’ll give your team the tools to succeed with confidence.
FRESH, HOT INSIGHTS FROM THE TEAM
THE KNOWLEDGE HUB
-
Social Media
10 Ways to Optimise Your Use of Twitter
-
Social Media
How to work with influencers in 2023
-
Social Media
What is social media support and why should you have it?