Digital Marketing Agency for Construction & Building Supplies Merchants

BUILDING STRONGER PIPELINES AND TRADE DEMAND

INCREASING TRADE ENQUIRIES AND RFQS

DIGITAL MARKETING SPECIALISTS FOR CONSTRUCTION COMPANIES

At boxChilli, we work with construction firms, merchants, fabricators and trade-focused suppliers to strengthen digital visibility, support branch performance and help teams win more project-driven demand. Our in-house team of over 30 specialists across SEO, paid media, website development and social media builds strategies that reflect the realities of construction cycles, trade buying behaviour and the commercial pressures that shape daily operations.

With deep experience in operational and project-led environments, we understand how stock turns, delivery schedules, lead times, vehicle access, safety requirements and sequencing influence every buying decision. We also understand the challenge of managing digital channels when internal data is complex and pricing varies by account, branch or volume. We help you build a strong presence that supports repeat orders, strengthens trade relationships and positions your brand as a reliable partner across every phase of construction.

  • EXPERIENCE WORKING ACROSS CONSTRUCTION, MERCHANTS AND TRADE SUPPLY

  • DRIVE QUALIFIED ENQUIRIES ACROSS PROJECT PIPELINES & BUILD STAGES

  • IN-HOUSE TEAM THAT UNDERSTANDS STOCK, PRICING & MULTI-BRANCH REALITIES

  • CONNECTING SEARCH, SOCIAL AND DEVELOPMENT TO DRIVE GROWTH

  • READY TO IMPROVE VISIBILITY, AVAILABILITY AND DEMAND?

THE DIGITAL MARKETING AGENCY THAT GETS IT

WE'RE A GREAT FIT IF YOU...

Keep getting pulled between project delivery and marketing when you need more time to focus on operations.

Need your digital channels to support tendering, quoting and on-site delivery rather than pull your team away from project work.

Have worked with agencies who didn’t understand construction timelines, delivery constraints or complex pricing.

See competitors outrank you online even though your product quality, service levels or branch capability are stronger.

Need digital journeys that help buyers find products quickly, check availability and request quotes with confidence.

Want a partner who communicates clearly, understands commercials and works as an informed extension of your internal team.

WEBSITE MIGRATION, SEO AND GOOGLE SHOPPING FOR A NATIONAL MERCHANT

HOW WE MIGRATED COVERS’ ECOMMERCE SITE AND DELIVERED 147% YEAR-ON-YEAR GROWTH

Covers Timber & Builders Merchants is a long-established, multi-branch business supplying over 5,000 products to the trade and public. With a new Magento site in development and a domain switch on the horizon, they approached boxChilli to handle the end-to-end SEO, mitigate risk and drive growth post-launch.

Our role was to preserve Covers’ strong visibility while optimising the ecommerce potential of their new site. That meant a carefully managed migration, a data-led SEO strategy and ongoing optimisation of both product performance and branch visibility across Google Search and Google Shopping.

  • 147% YEAR-ON-YEAR USER GROWTH (POST-MIGRATION)
  • 146% INCREASE IN ECOMMERCE REVENUE
  • SUCCESSFUL ECOMMERCE WEBSITE MIGRATION
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HELPING CONSTRUCTION SUPPLIERS COMPETE, STAND OUT AND SCALE

INTEGRATED DIGITAL MARKETING FOR THE CONSTRUCTION SECTOR

Everything we do is designed to help construction businesses and building suppliers attract the right customers, win more work and stay front of mind throughout long, complex buying cycles. From builders merchants and fabricators to storage installers and construction-adjacent services, our digital marketing strategies support real commercial pressures and reflect the way trade buyers search, compare, request quotes and place orders. Every campaign strengthens visibility across competitive local markets, clarifies your capabilities and gives contractors, site managers and procurement teams the confidence to choose you.

With strategy, content, UX and delivery all under one roof, our South Coast team turns technical detail and operational realities into clear value for decision-makers. Whether you supply multi-branch merchant networks, fabricate bespoke components, deliver specialist install work or support contractors with essential site services, we help you cut through noise, present accurate information, showcase reliability and drive qualified enquiries that convert into repeat business and long-term commercial relationships.

WEBSITE DESIGN & DEVELOPMENT

Your website should help contractors, project managers and DIYers get the information they need without delay, not act as a static catalogue. We design and develop fast, intuitive websites that reduce friction across product discovery, stock validation and trade account journeys. Every build is created to support real construction workflows such as helping builders check branch availability, guiding users through technical product data and ensuring commercial teams receive accurate RFQs the first time.

Our approach reflects the realities of construction and building materials. That includes structured category logic for complex eCommerce websites, integration with ERP and stock systems, clear access to installation resources and the ability to surface local delivery capabilities with accuracy. Our in-house development team builds secure, scalable WordPress platforms that perform under pressure, support varied pricing models and track the full pathway from trade intent through to quote requests and project-led conversions. Each site is engineered to improve operational efficiency, reduce manual enquiry handling and strengthen confidence among builders and contractors who need dependable suppliers.

SEARCH ENGINE OPTIMISATION (SEO)

A strong search presence is essential for construction suppliers that rely on builders, contractors and trade professionals who often need materials at speed. We build SEO strategies that connect your product expertise with high-intent buyers searching for timber, aggregates, fixings, electrical components, HVAC equipment and other essential materials. Our work focuses on technical clarity, local footprint, product authority and content that aligns with the expectations of tradespeople, site managers and procurement leads.

We strengthen your organic performance by creating content that answers practical questions builders frequently ask. That includes specification-led guidance, installation considerations, compatibility notes, delivery requirements and “what to use where” explanations that reduce uncertainty and help them complete work without disruption. Whether your goal is to increase visibility across core material categories, support multiple branches or attract more qualified RFQs for fabricated items, we ensure you are found by the right buyers and chosen for the depth, accuracy and reliability of your information.

PAID MEDIA ADVERTISING

Paid media gives you immediate reach across builders, contractors and buyers who need materials or fabrication services quickly. We plan and manage PPC and paid social campaigns that generate qualified RFQs, support branch-level demand, promote delivery capabilities and drive trade account signups. Campaigns run across Google Search, Microsoft Ads, social platforms and industry-specific channels to reach buyers at the exact moment they are sourcing products or pricing a project.

Our paid media strategies are shaped around stock, availability, margin protection and the buying patterns of builders operating on tight schedules. For builders we highlight dependable materials, clear pricing and fast turnarounds that reduce downtime and keep projects moving. For merchants and wholesalers we build campaigns that guide tradespeople toward stocked lines, highlight delivery reliability and support repeat purchasing across core categories. For fabricators and project-led suppliers we attract specification-ready enquiries by filtering for project scale, material type and installation timelines. Every campaign is refined for efficiency, conversion quality and long-term commercial return so budgets support reliable pipeline growth rather than wasted spend.

SOCIAL MEDIA MARKETING

In construction and building supplies, social media plays a valuable role in showing builders and contractors how you work, what you stock and why they can trust you. We create social content and campaigns that highlight product knowledge, fabrication processes, installation quality, branch teams and the services that make a real difference on site. Thoughtful content builds confidence among tradespeople, while targeted campaigns help generate demand from both professional builders and capable DIY customers.

Our plans bring together educational posts, project highlights, behind-the-scenes operations, safety insights and industry-focused storytelling that resonates with builders, site managers and homeowners planning improvement work. Paid amplification ensures your message reaches the right segments, from contractors sourcing materials daily to builders planning larger refurbishments. Every post and campaign works as part of a connected strategy that strengthens supplier trust, supports repeat orders and positions your business as a reliable partner across every phase of a project.

ADDITIONAL DIGITAL MARKETING SERVICES

We provide additional services that help construction and building supply businesses maintain a cohesive and commercially aligned presence across every touchpoint. Our capabilities include brand identity, creative design, print materials, photography and website support, ensuring your marketing remains accurate, consistent and useful for builders and trade buyers.

From producing installation guides that reduce strain on branch teams to building project case studies that demonstrate reliability on site, our work is shaped around the information builders need to make confident decisions. We also develop data sheets, tender-ready assets, technical brochures and safety-led content that supports compliance and smooth delivery. Every asset is created by an in-house team that understands construction workflows, logistics challenges and the expectations of professional builders. The result is clear, credible communication that reinforces trust across every channel.

WE'RE NOT JUST ANOTHER DIGITAL MARKETING AGENCY

FIRING UP DEMAND FOR BUILDERS & CONSTRUCTION FIRMS

Since 2006, we’ve had experience of supporting contractors, trades and construction suppliers, we understand the pressures of winning work, managing tight timelines and keeping your pipeline full. From regional builders to specialist installers and building merchants, we create digital marketing that drives visibility, generates qualified enquiries and strengthens commercial performance in a competitive construction landscape.

REAL RESULTS THAT MATTER

We focus on outcomes that support the commercial reality of construction work, from increasing qualified trade enquiries to improving RFQ quality and supporting stronger conversion across project pipelines. Every strategy is shaped by data, operational insight and margin protection, helping your marketing deliver steady, repeatable value in a fast-moving sector.

CLEAR AND CONSISTENT COMMUNICATION

Great partnerships rely on clarity. We keep communication open from the first planning session to ongoing performance reviews so you always know what is driving enquiries, what contractors are engaging with and how your campaigns are performing. You’ll receive practical insights, clear reporting and recommendations that help momentum build week after week.

JOINED-UP MARKETING, ALL UNDER ONE ROOF

Our in-house team brings SEO, paid media, social and website development together into a unified approach built for trade, project-based and construction environments. Each channel strengthens the next so contractors, site managers and builders move smoothly from search to enquiry without confusion or friction.

ADAPTING AS THE INDUSTRY EVOLVES

Construction markets shift quickly with changes in product availability, pricing, regulations and project timelines. We stay ahead of these pressures so your marketing remains clear, useful and aligned with live demand. Our digital strategies evolve with your stock profile, delivery capability and seasonal patterns, helping you stay relevant and visible all year.

A PARTNERSHIP THAT FEELS PERSONAL

Every construction business has its own mix of branches, product lines, services and customer expectations. We take the time to understand your model, your operational pressures and your long-term goals. Acting as an extension of your team, we combine sector insight with practical digital strategy that supports confident, sustainable growth.

A TEAM THAT CARES ABOUT YOUR SUCCESS

We work as part of your business, not outside it. You’ll have specialists who understand construction timelines, stock realities and the pace at which trade decisions are made. With proactive communication, reliable reporting and a commitment to commercial performance, we help your business grow with confidence and clarity.

PROVEN EXPERIENCE IN CONSTRUCTION

With almost two decades of experience supporting merchants, fabricators and builders services, we understand the operational pressures that shape buying decisions on site and at the branch. Our work spans stock-heavy merchants, project-led manufacturers and fast-moving construction teams, giving us the insight needed to build marketing strategies that stay commercially focused, technically accurate and aligned with live demand.

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Arrange a discovery call with one of our Directors to see how boxChilli can revolutionise your online presence and make you stand out from the crowd.

TRUSTED BY GLOBAL BRANDS THAT VALUE RESULTS

REAL REVIEWS, FROM REAL CLIENTS

FREQUENTLY ASKED QUESTIONS

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Q. Why does digital marketing need a specialist approach for builders and trades?

A.

Builders make fast, practical decisions shaped by availability, delivery reliability and price. A specialist approach focuses on the moments when materials, tools or services are needed, making sure your brand appears with clear information and trusted credentials. When your digital activity supports how tradespeople search and buy, you attract better enquiries, stronger repeat business and more consistent demand.

Q. How does SEO help increase trade enquiries for builders, merchants and suppliers?

A.

SEO ensures you appear when tradespeople search for materials, tools, components, equipment hire or specialist services. Strong rankings for product terms, how-to queries and local searches make you easier to find and quicker to trust. This supports steady enquiry flow, reduces reliance on paid channels and improves long-term visibility across your trade audience.

Q. Which digital platforms should builders and trade suppliers prioritise for growth?

A.

Search leads performance for trades due to high intent, supported by shopping ads, local SEO, remarketing and practical content on social channels. Builders want fast answers and reliable suppliers, so visibility at the point of need is key. With the right mix, you can support repeat purchasing, highlight stocked lines and guide tradespeople to the products or services they need.

Q. Why do builders and construction firms benefit from specialist website design and development?

A.

Builders and construction firms rely on clear information, strong credibility and a website that supports how clients evaluate projects and make decisions. A specialist approach ensures your site communicates capability, experience and reliability with the level of detail your audience expects. Project galleries, service breakdowns, accreditation proof and quote-ready pathways all need to work together so visitors can move from research to enquiry without friction. When your website is built around real buying behaviour, mobile usability and the practical needs of homeowners, contractors or commercial clients, it becomes a dependable driver of enquiries, repeat work and long-term trust.

Q. Why is local SEO so important for trades and construction suppliers?

A.

Builders often search locally for merchants, materials, equipment hire and specialist services. Strong local SEO means you appear in map results and “near me” searches, which drives high-intent enquiries and supports branch-level performance. Local visibility also builds trust, which is essential when tradespeople rely on dependable supply and fast turnaround.

Q. Who will be responsible for our account and ongoing performance?

A.

You’ll have a dedicated Account Manager for each service area, giving you direct access to the specialists responsible for your results. Our SEO, paid media, social and web teams work closely together behind the scenes, coordinating strategy and sharing insight so your marketing stays aligned, consistent and focused on commercial growth.

Q. How often will we receive reports and strategic updates?

A.

You will receive detailed monthly reports and ongoing performance reviews. Each report includes clear performance data, insight into what is shaping demand and recommendations that guide the next stage of activity. This ensures your team can make informed decisions at the right time and stay confident in how your campaign is progressing.

Q. Can you work alongside our in-house team or existing partners?

A.

Yes, many construction companies work with us alongside their internal teams. We complement your current structure, providing specialist support in areas such as technical SEO, paid performance or conversion strategy while keeping your brand voice and objectives consistent.

Q. How flexible are your campaigns across peak demand periods and market changes?

A.

Campaigns flex around changing demand, stock, supply chains and seasonal peaks. We adjust targeting, messaging and budgets in real time so your marketing reflects current trading conditions and supports active opportunities.

Q. How does boxChilli approach digital strategy for builders and trade-focused businesses?

A.

We start by understanding where revenue comes from, how products move, and how builders buy. From there, we create a digital framework that aligns with stock levels, delivery capabilities and commercial priorities. Every strategy is refined through data, creative execution and ongoing optimisation to support predictable and sustainable growth.

Q. Which values guide your approach and client partnerships?

A.

Everything we do is anchored in integrity, creativity and genuine client focus. Integrity means transparency and advice you can trust. Creativity brings your brand to life in a way that feels distinctive and grounded in real customer behaviour. And client focus ensures we act as an extension of your team, shaping strategy around your goals and supporting you with clarity, care and shared ambition.

Q. How do you stay ahead of changing buyer behaviour and market trends across the construction sector?

A.

We review search behaviour, price changes, material trends, regulation and shifts in project activity. This informs targeted adjustments to your strategy, keeping you visible and relevant as trade demand moves through the year.

Q. What makes boxChilli different from other agencies?

A.

We combine deep sector understanding with true cross-channel delivery, giving you one strategic team rather than disconnected specialists. Every decision links creativity with commercial logic, and every channel works in harmony rather than isolation. That synergy results in stronger strategy, faster optimisation and a brand presence that grows meaningfully over time, supported by a partnership built on trust, clarity and shared success.

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