Digital Marketing Agency for Events & Entertainment Brands

DRIVING TICKET SALES, SPONSOR VALUE AND REVENUE GROWTH

BUILD STRONGER AUDIENCES AND IMPROVE THE EVENT EXPERIENCE

DIGITAL MARKETING SPECIALISTS FOR ENTERTAINMENT BRANDS

At boxChilli, we help festivals, venues, attractions and entertainment brands increase ticket sales, strengthen audience demand and grow on-site revenue through strategic digital marketing. Our in-house team of over 30 specialists across SEO, paid media, website development and social media deliver digital strategies that engage fans early, convert them faster and keep them connected before, during and after the event.

With real-world experience supporting live events and high-volume guest environments, we understand the sector’s pressures – from creative fatigue and shallow segmentation to mobile checkout friction, operational risk and proving sponsor outcomes. This is why we focus on improving attribution, reducing acquisition cost, building stronger first-party data and designing digital journeys that turn interest into verified purchases and returning attendees.

  • EXPERIENCE WORKING ACROSS FESTIVALS, ATTRACTIONS AND MORE

  • IMPROVE FAN ACQUISITION, MOBILE BOOKING AND SELL-THROUGH PACE

  • IN-HOUSE TEAM THAT UNDERSTANDS EVENT OPERATIONS AND AUDIENCE NEEDS

  • CONNECTING SEARCH, SOCIAL AND DEVELOPMENT TO DRIVE GROWTH

  • READY TO GROW REVENUE & DEMAND?

THE DIGITAL MARKETING AGENCY THAT GETS IT

WE'RE A GREAT FIT IF YOU...

Need a partner that understands how events convert: hype → announcement → presale → on-sale → tier transitions → final push.

Rely heavily on paid channels and want more predictable, lower-cost ticket sales through stronger organic demand.

Want a creative digital marketing agency that has real experience with festivals, venues and attractions.

See other events selling out faster and suspect their agencies are using smarter targeting and better creative cycles.

Need campaigns that resonate across segments, from superfans to families, tourists, locals and first-time attendees.

Value clear communication, transparency and a collaborative partner who understands the realities of event delivery.

A DIGITAL STAGE FOR A UK-BASED, PROGRESSIVE MUSIC FESTIVAL

HOW WE BUILT A MODULAR, FAN-FOCUSED WEBSITE FOR RADAR FESTIVAL

RADAR Festival is one of the UK’s leading showcases for progressive music, known for bold programming and an inclusive community spirit. They needed a website that could deliver just as much energy online as the festival does in person, all while making it easy to share updates, manage event information and engage fans year-round.

boxChilli designed and developed a custom WordPress website using our SDK – a modular, update-friendly development suite built in PHP, HTML, SCSS and JavaScript. With built-in flexibility for content managers, the new site balances bold visual impact with everyday usability. making it easy to build pages, update lineups and embed social content.

  • LIVE INSTAGRAM FEED TO HIGHLIGHT COMMUNITY AND CULTURE
  • FUTURE-SAFE STRUCTURE READY FOR MULTI-YEAR GROWTH
  • FAN-FOCUSED UX WITH MOBILE-FIRST DESIGN
TODAY'S SPECIAL

GET A FREE TECHNICAL AUDIT OF YOUR WEBSITE

GROW AWARENESS, BUILD HYPE & DRIVE SALES

INTEGRATED DIGITAL MARKETING FOR THE EVENTS SECTOR

Everything we do is designed to help events and entertainment brands navigate unpredictable demand, fragmented tech stacks and the commercial pressure of selling most of your inventory before the gates even open. From strengthening pace across the on-sale curve to improving mobile booking and clarifying payment plans, our digital marketing strategies help your audiences move from interest to commitment with less friction and more confidence.

With strategy, creative, UX and delivery all under one roof, our South Coast team turns complex event environments into clear, actionable digital pathways. Whether you’re managing multi-touch acquisition, refreshing weekly creative cycles, fixing checkout drop-off or building presale lists that fuel year-on-year resilience, we help you create marketing that adapts to weather impacts, talent changes, routing shifts and operational realities. Our work supports teams who need clarity across ticketing, CRM and POS, stronger content cadence, and data that actually reflects what’s happening on the ground.

WEBSITE DESIGN & DEVELOPMENT

What happens when fans are excited online but hit friction the moment they try to book? That excitement fades, hesitation increases and your on-sale momentum slows. We design and develop fast and intuitive websites that remove these barriers by improving mobile booking journeys, integrating cleanly with ticketing platforms and presenting essential information like dates, pricing, payment plans, day splits and access details with complete clarity.

This approach creates a website that can keep pace with the movement of your campaign, supporting everything from early announcements and presale growth to talent drops, schedule updates and event-day information. We build flexible WordPress structures that allow your team to update content quickly while maintaining a consistent experience for fans, sponsors, vendors and media. With strong mobile performance, reliable uptime during traffic spikes and clear pathways for every audience, your website becomes a stable and trusted source of information that supports your entire event cycle and strengthens confidence from the moment a visitor arrives.

SEARCH ENGINE OPTIMISATION (SEO)

A strong search presence is essential for events and entertainment brands navigating volatile demand, rising competition and multi-segment audiences. We create SEO strategies that connect your experience, programming, location and value with fans actively searching for events like yours. Our work focuses on technical strength, local and regional visibility, structured event information and content that reflects the decision-making patterns of families, fans, travellers and experience-seekers.

We go beyond keyword targeting by building content that supports the full event lifecycle. That includes clear schedule and lineup information, talent-related searches, access and travel guidance, venue details, pricing transparency, FAQs, sustainability commitments and safety information. Whether you’re promoting a multi-day festival, a touring show, an attraction or a venue calendar, we ensure your event is discovered early in the journey and chosen with confidence thanks to accurate, up-to-date and compelling content.

PAID MEDIA ADVERTISING

What happens when your event needs demand now, but your campaigns cannot reach the right fans fast enough? Paid media provides the immediate visibility and control needed to activate interest across multiple audience groups at pace. We plan and manage PPC and paid social campaigns that grow presale lists, strengthen early momentum, deepen segmentation and support conversion throughout the on-sale curve. Our approach blends creator content, engaging video assets, first-party data and platform intelligence to create campaigns that feel responsive, predictable and measurable from the moment they launch.

Our paid media strategies are shaped by the movement of demand, the behaviours of your audience and the real-time signals that show where interest is growing or slowing. We segment by distance, day preference, genre affinity, household type and price sensitivity so the right message reaches the right fan at the right moment. Campaigns evolve alongside tier transitions, micro-drops, talent announcements and content moments, with spend adjusted based on live pace data and on-site results. This creates a paid media engine that stays aligned with your campaign rhythm and supports stronger conversions from the earliest hype through to the final push.

SOCIAL MEDIA MARKETING

In events and entertainment, social media plays a central role in building hype, driving weekly momentum and keeping audiences connected throughout the campaign. We create social strategies that maintain creative freshness, support talent announcements, elevate user-generated content and build the excitement needed to carry fans through the entire decision-making journey. Every channel is shaped to deliver relevance, anticipation and clarity.

Our plans blend hero content, behind-the-scenes storytelling, fan-focused messages, creator integrations and paid amplification. We help you nurture early engagement, grow presale lists, handle frequent updates and scale content output during peak moments. From pre-event hype and on-sale pushes to event-day messaging and post-event engagement, we ensure your content supports demand, strengthens loyalty and drives next year’s attendance.

ADDITIONAL DIGITAL MARKETING SERVICES

We provide additional services that help events and entertainment brands maintain a cohesive, trusted and high-performing presence across every touchpoint. Our capabilities include brand identity, creative design, print materials, photography and website support, all delivered by a single in-house team that understands how events operate and what fans expect at each stage of the journey.

Whether you need creative for talent announcements, map and access graphics, sponsor activation assets, on-site signage, stage content, press packs or post-event highlight materials, we support every part of your cycle. Our work strengthens consistency, improves clarity for attendees, supports operational needs and helps you present a professional, reliable and on-brand experience across digital and physical environments.

WE'RE NOT JUST ANOTHER DIGITAL MARKETING AGENCY

HELPING EVENTS FIND THEIR FLAVOUR IN A COMPETITIVE MARKET

Since 2006, we have built digital strategies for festivals, venues, attractions and seasonal events that reflect the pace and complexity of the event cycle. Our work supports presale activity, strengthens on-sale performance and helps fans, partners and stakeholders stay informed with clarity and precision. Every approach is shaped by real audience behaviour, the rhythm of your campaign and the operational needs that underpin live events, creating a reliable foundation for long-term growth.

REAL RESULTS THAT MATTER

We focus on outcomes that support the full commercial lifecycle of an event, helping you strengthen presale growth, maintain a healthy on-sale curve and improve conversion as momentum builds. Every campaign uses audience insight, pace reporting and creative performance data to guide decision-making, allowing your marketing to deliver predictable demand and long-term value rather than short-lived spikes.

CLEAR AND CONSISTENT COMMUNICATION

Strong partnerships rely on clarity, steady communication and a shared understanding of what drives performance. We keep you fully informed from the earliest strategy discussions to the latest campaign update, creating a clear line of sight on what is working, why it matters and what adjustments will help you move forward. You receive practical recommendations and transparent reporting that support confident decisions at every stage of the campaign.

JOINED-UP MARKETING, ALL UNDER ONE ROOF

Our in-house team brings paid media, social, SEO and website development together into one cohesive approach that reflects the pace and complexity of event marketing. Each activity strengthens the next, creating a connected journey that supports early announcements, presale activity, mid-campaign engagement and late-stage conversion. This joined-up process removes unnecessary friction and helps your marketing budget work harder.

ADAPTING AS THE INDUSTRY EVOLVES

Events and entertainment marketing moves quickly, shaped by talent announcements, schedule changes, platform behaviour, creator trends and audience preferences that shift throughout the campaign. We track these factors closely and adjust strategy in line with real-world demand, allowing your campaign to remain competitive and relevant from the moment your event is announced through to the final call-to-action.

A PARTNERSHIP THAT FEELS PERSONAL

Every event has its own identity, audience composition and operational reality, which is why we take the time to understand what makes yours unique. We learn how your on-sale curve behaves, who your core segments are, how your pricing structure works and what matters most to your internal team. Acting as a natural extension of your organisation, we build strategies that support your goals and reflect the way your event truly functions.

A TEAM THAT CARES ABOUT YOUR SUCCESS

We treat your commercial performance with the same level of attention and care that you expect from an internal team. Every specialist involved in your campaign is committed to clear communication, reliable delivery and ongoing improvement, making sure you always feel supported and fully informed. You work with people who understand the realities of event marketing and who are genuinely invested in helping your event grow with confidence.port. You’ll work with specialists who are proactive, invested and commercially focused, helping you grow with confidence and clarity as your business scales.

PROVEN EXPERIENCE IN EVENTS

Our experience spans festivals, venues, seasonal experiences and much more. We understand the commercial pressures, operational demands, technology limitations and brand expectations that shape this sector. This practical knowledge informs everything we do, ensuring your campaigns feel grounded in industry reality and designed to produce meaningful, measurable outcomes across every stage of the event cycle.

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Arrange a discovery call with one of our Directors to see how boxChilli can revolutionise your online presence and make you stand out from the crowd.

TRUSTED BY GLOBAL BRANDS THAT VALUE RESULTS

REAL REVIEWS, FROM REAL CLIENTS

FREQUENTLY ASKED QUESTIONS

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Q. Why does digital marketing require a specialist approach for events and entertainment brands?

A.

Events and entertainment brands operate in markets shaped by fast movement, shared experiences and real-time behaviour shifts, which means a generalised approach rarely delivers stable or predictable performance. A specialist strategy considers the timing of announcements, the structure of presales, the pace of ticket demand and the influence of content moments on purchase decisions. When your digital activity reflects how fans discover, compare and commit to events, you create a journey that supports awareness, strengthens intent and builds momentum throughout the on-sale curve. The result is a system that manages demand with clarity and helps audiences stay engaged from the first announcement to the final ticket push.

Q. How does SEO support ticket sales and event discovery throughout the campaign cycle?

A.

SEO ensures your event remains visible at every point in the journey, from early research through to last-minute decision making. Fans search for lineups, dates, location details, access information, ticket types and schedule updates, so your content must match the questions they ask and the decisions they need to make. Strong SEO also reinforces your paid activity by capturing organic demand created through talent drops, media coverage and social buzz. When your website is structured around clear information, fast performance and search-friendly content, it becomes easier for audiences to find you and easier for them to take the next step toward purchasing.

Q. Which digital platforms deliver the strongest performance for event promotion and on-sale growth?

A.

The most effective platforms depend on your audience, event format and commercial goals, although common strong performers include Meta, Google, YouTube and TikTok. Meta and TikTok support early excitement and community-led discovery, while Google Search and YouTube ads help convert high-intent audiences who are actively comparing options or researching practical details. For events with diverse audience groups, campaigns often combine these platforms with segmented creative, allowing messaging to adapt as demand grows and the on-sale curve develops. A connected approach ensures each channel contributes to consistent momentum and commercial clarity.

Q. Why do events and entertainment brands benefit from specialist website design and development?

A.

Websites within this sector must work in sync with ticketing platforms, payment plans, tiered pricing, day structures and real-time updates that shift throughout the on-sale cycle. Fans expect a seamless booking journey with no confusion around availability, fees or access details, while promoters and venues need a site that adapts quickly as new information is released. A specialist approach brings together UX, integration planning and high-pressure performance requirements to create a site that reduces friction, supports stronger sell-through and provides a dependable hub for fans, partners and media.

Q. How can digital marketing strengthen presale activity and stabilise demand across the on-sale cycle?

A.

Presale success depends on building early interest and giving fans clear reasons to sign up before the main launch. Digital marketing supports this through targeted campaigns, engaging content and precise segmentation, helping audiences feel informed and involved from the outset. Once on sale, the same system adapts to real-time demand, directing spend toward priority segments, refining creative based on behaviour and supporting visibility at moments that influence purchase decisions. This creates a controlled and stable on-sale pattern that reduces risk and provides reliable indicators for long-term planning.

Q. Who will be responsible for our account and ongoing performance?

A.

You’ll have a dedicated Account Manager for each service area, giving you direct access to the specialists responsible for your results. Our SEO, paid media, social and web teams work closely together behind the scenes, coordinating strategy and sharing insight so your marketing stays aligned, consistent and focused on commercial growth.

Q. How often will we receive reports and strategic updates?

A.

You will receive detailed monthly reports and ongoing performance reviews. Each report includes clear performance data, insight into what is shaping demand and recommendations that guide the next stage of activity. This ensures your team can make informed decisions at the right time and stay confident in how your campaign is progressing.

Q. Can you work alongside our in-house team or existing partners?

A.

Yes, many events and entertainment brands work with us alongside their internal teams. We complement your current structure, providing specialist support in areas such as technical SEO, paid performance or conversion strategy while keeping your brand voice and objectives consistent.

Q. How flexible are your campaigns across peak demand periods and market changes?

A.

Our campaigns are designed to adjust quickly and smoothly around the realities of event marketing. This includes adapting pacing when demand is higher or lower than expected, refining segmentation as visibility grows, and aligning creative and messaging with changes such as talent additions, schedule updates or new announcements. By monitoring performance and behaviour closely, we make timely adjustments that help your campaign maintain momentum and meet commercial objectives.

Q. How does boxChilli approach digital strategy for events and entertainment brands?

A.

Every strategy begins with understanding the commercial structure behind your event, including target sales volumes, audience groups, pricing tiers and the pacing expected across the on-sale cycle. We analyse how awareness is built, how demand develops and which moments influence commitment, then create a digital system that aligns with those realities. This includes refined acquisition, segmented engagement and a content structure supported by data and creative insight. The result is a performance framework that helps audiences move from discovery to purchase with clarity while supporting long-term event growth.

Q. Which values guide your approach and client partnerships?

A.

Everything we do is anchored in integrity, creativity and genuine client focus. Integrity means transparency and advice you can trust. Creativity brings your brand to life in a way that feels distinctive and grounded in real customer behaviour. And client focus ensures we act as an extension of your team, shaping strategy around your goals and supporting you with clarity, care and shared ambition.

Q. How do you stay ahead of changing audience behaviours, platform trends and campaign dynamics?

A.

We track platform changes, creative trends and fan behaviour patterns across the events sector, ensuring your campaign remains relevant and competitive. This includes monitoring shifts in content formats, changes in search behaviour, developments in targeting capabilities and the influence of creators on demand. By combining sector insight with real-time data, we refine your strategy continuously, helping your event maintain visibility and momentum across the entire cycle.

Q. What makes boxChilli different from other agencies?

A.

We combine deep sector understanding with true cross-channel delivery, giving you one strategic team rather than disconnected specialists. Every decision links creativity with commercial logic, and every channel works in harmony rather than isolation. That synergy results in stronger strategy, faster optimisation and a brand presence that grows meaningfully over time, supported by a partnership built on trust, clarity and shared success.

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